Khan Fashion House: Messenger & WhatsApp Automation
Khan Fashion House, a growing e-commerce fashion business, was losing sales because customer messages on Messenger and WhatsApp piled up faster than the team could reply, especially at night and on weekends. NextCore BD was brought in to build a bot that could handle FAQs, product questions and order status instantly, while routing anything complex to a human agent. The project was scoped, built and tested in under a week.
Solution & Results
We built a Messenger and WhatsApp bot connected to their product catalog and order system, so customers get instant answers on pricing, sizing and delivery. Order confirmations and courier updates now go out automatically. Since launch, Khan Fashion House replies to every customer within seconds, has recovered sales that used to be lost overnight, and their team spends far less time on repetitive messages.
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Category
E-commerce Automation
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Clients
Khan Fashion House
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Date
2026
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Location
Sirajganj, Bangladesh
Summary
NextCore BD's automation gave Khan Fashion House a Messenger and WhatsApp bot that never sleeps, so customers get instant replies on product questions, pricing and order status at any hour. Order confirmations and courier updates now run automatically instead of being typed out by hand, freeing the team to focus on styling and fulfillment. The result is faster response times, fewer missed messages, and more completed sales without adding staff.
