Apex Coaching Center: Unified Inbound Lead Qualification and Admission Routine
Created an automated student inquiry intake and admission guidance system connecting social media ad leads with branch counseling coordinators.
Client: Apex Coaching Center. Industry: Education & Academic Coaching. Location: Dhaka & Regional Branches, Bangladesh.
The challenge
During admission intake sessions, Apex Coaching Center received thousands of student inquiries across Facebook Lead Ads, website forms, and walk-in requests for different academic batches.
- High lead response latency of 24 to 48 hours during peak admission seasons.
- Counselors lacked notes on which specific grade or course subject the student originally requested.
The solution
NextCore BD built an instant lead ingestion pipeline connecting Meta Lead Ads webhooks directly to a centralized counseling CRM with automated WhatsApp course guides.
- Configured WhatsApp message templates compliant with educational outreach regulations.
- Built automated follow-up sequences for applicants who opened course brochures but had not scheduled a counselor call.
Verified outcomes
- Inquiry response time dropped from over 24 hours to under two minutes.
- Every applicant receives official course outlines and schedule details immediately upon submitting interest.
- Branch counselors receive organized candidate profiles with verified contact numbers and subject preferences.
Technologies
Meta Lead Ads API, n8n, WhatsApp Cloud API, HubSpot CRM, PostgreSQL
"The automated lead ingestion transformed our admission season. Students get immediate course details and our counselors know exactly what the candidate needs before picking up the phone." M. Hossain, Director of Admissions, Apex Coaching Center