AI Voice Agents & Telephony Automation

Give your business a human-sounding voice representative that answers calls 24/7 without delays or robotic tones. Using cutting-edge streaming speech models and telephony integration, our voice agents hold natural conversations, answer inquiries, and schedule appointments directly into your calendar.

Category: AI & Agents. Typical timeline: 2 - 3 Weeks. Ideal for: Medical clinics, salons, real estate firms, legal offices, and dispatch centers.

Benefits

  • Never miss another inbound customer phone call after hours
  • Sub-800ms conversational response time for natural voice flow
  • Automatic appointment booking and CRM logging during the call
  • Real-time call transcription and sentiment analysis

Features

  • Streaming TTS & STT with realistic inflection and accents
  • Twilio / SIP telephony trunk integration
  • Real-time calendar slot checking and booking
  • Automated SMS follow-up sent immediately after call termination

How we deliver it

  1. Call Flow & Persona Scripting: Define voice tone, FAQs, edge-case scripts, and booking rules.
  2. Telephony & Webhook Setup: Provision phone numbers and configure real-time audio streams.
  3. LLM Latency Tuning: Optimize audio pipelines to ensure instant conversational turn-taking.
  4. Call Quality Validation: Execute test calls across varied accents, noise levels, and scenarios.

Deliverables

  • Configured voice agent with dedicated phone number
  • Call recording and transcription pipeline
  • Calendar booking webhook synchronization
  • Post-call notification integration (WhatsApp / Email)

Technologies

Twilio Voice, WebRTC, Gemini Live / Whisper, FastAPI, Cal.com / Calendly

Frequently asked questions

What is AI Voice Agents & Telephony Automation?
Give your business a human-sounding voice representative that answers calls 24/7 without delays or robotic tones. Using cutting-edge streaming speech models and telephony integration, our voice agents hold natural conversations, answer inquiries, and schedule appointments directly into your calendar.
How long does AI Voice Agents & Telephony Automation take to deliver?
The typical timeline for AI Voice Agents & Telephony Automation is 2 - 3 Weeks, depending on scope and the systems that need to be connected.
Who is AI Voice Agents & Telephony Automation for?
Medical clinics, salons, real estate firms, legal offices, and dispatch centers.
What do I receive with AI Voice Agents & Telephony Automation?
Configured voice agent with dedicated phone number; Call recording and transcription pipeline; Calendar booking webhook synchronization; Post-call notification integration (WhatsApp / Email).
Which technologies does NextCore BD use for AI Voice Agents & Telephony Automation?
Twilio Voice, WebRTC, Gemini Live / Whisper, FastAPI, Cal.com / Calendly.